Nintendo’s president has apologized to Nintendo Switch house owners impacted by defective Joy-Con controllers. During a monetary Q&A, Shuntaro Furukawa supplied a short assertion concerning the drift situation, however declined to remark additional, citing a pending class-action swimsuit.

During the Q&A (through Kotaku), one questioner raised the problem of the class-action swimsuit and requested what Nintendo is doing to enhance Joy-Con reliability.

“Regarding the Joy-Con, we apologize for any trouble caused to our customers,” stated Nintendo president Shuntaro Furukawa. “We are continuing to aim to improve our products, but as the Joy-Con is the subject of a class-action lawsuit in the United States and this is still a pending issue, we would it like to refrain from responding about any specific actions.”

Joy-Con controllers have been criticized for a difficulty that followers have nicknamed Joy-Con drift. During the lifespan of Joy-Cons and in the middle of regular use, the analog sticks appear to register a slight tilt enter even when gamers aren’t touching the stick in any respect, resulting in “drifting” that the participant has to counterbalance. This is on prime of one other situation that has been raised, the controllers desyncing. Nintendo has been providing free repairs or refunds for the controllers since 2019.

The situation hasn’t appeared to cease the momentum of Nintendo Switch gross sales, nevertheless, which have been persistently sturdy, particularly throughout the interval of isolation and social distancing attributable to coronavirus. Joy-Con controllers themselves have been promoting out recurrently as effectively.

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