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“Experience is simply the name we give our mistakes.” Irish poet and playwright Oscar Wilde might have been channeling his inside IT supervisor when he provided up that well-known quote.

The reality is, each IT chief that enters right into a high-stakes adoption or deployment of a brand new know-how or software inevitably wonders if there are “gotchas” or pitfalls that they should look out for alongside the best way. They are eager to achieve perception from others who’ve been by it already, and to collect finest practices that may assist them leverage hard-won expertise with out all of the painful errors.

Enter the brand new GigaOm Business and Technology Impact Reports. This ongoing sequence of case research look at the experiences of IT practitioners as they face down challenges and try to undertake and deploy know-how options. Through hours of exhaustive work and conversations with practitioners within the subject, these case research supply readers the hard-earned knowledge of IT organizations which have “been there.”

“We have a simple rule when we’re writing up case studies, and that’s the first question we ask when we interview: ‘If you could speak to the person you were two years ago, before you deployed this technology, what would you tell yourself?’” says Jon Collins, GigaOm Vice President of Research.

Collins says the first objective of every case research is to supply familiarization and give practitioners a stage of readability as they embark on new initiatives.

“We want to make the situation real,” he says. “We seek to understand why a problem was tackled, what options were considered, the steps taken, and the lessons learned along the way. And above all, we seek to understand the results, in terms of what the solution looked like and what benefits were gained, in financial terms where possible.”

Here’s a peek at a few of the first Business and Technology Impact stories.

Chain of Demand
In this case research, researchers discover how superior enterprise intelligence (BI) options helped a multi-billion greenback chemical and shopper items agency adapt its international provide chain to climate disruptions from the COVID-19 pandemic. It exhibits how Henkel AG leveraged an information lake structure, mixed with a secured knowledge entry layer, to supply wealthy dashboards that allow staff to watch and act on knowledge in actual time.

“We found out how this system allowed Henkel to effectively manage the disruption to its supply chain during the COVID crisis,” says Collins. (View the report)

Designing Data
“We were interested in how data is transforming the healthcare industry and spoke to McKnight Consulting Group (MCG) about their work with a pharmacy benefit manager,” says Collins.

MCG wanted an information platform to serve a microservice-based knowledge structure. The platform would additionally function a streaming knowledge engine for real-time integration and processing, in addition to formulate an information governance coverage.

Figure 1. Data Architecture

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Analysts discovered that knowledge modernization allowed the pharmacy profit administration agency to remodel its knowledge use and finally enhance buyer expertise. The new knowledge platform additionally ensures knowledge governance compliance and improves reporting throughout the group. (View the report)

Leveraging Low Code
In this research, researchers goal to grasp how low code is utilized in observe. The topic is G&J Pepsi, one among Pepsi’s greatest franchise bottlers within the U.S.. The firm used Microsoft Power Apps to create cellular apps that improve in-store audits to make them extra environment friendly and efficient whereas additionally supporting the again workplace.

“We discovered that staff with no app creation experience developed apps in weeks. We also learned how the new apps helped the sales team in the field, and that the program saved the company $500,000 in its first year, and $2 million overall,” says Collins. (View the report)

Work from Home Security
For this case research, analysts needed to discover how smaller firms have been coping with the challenges of a distributed workforce utilizing edge gadgets. Of course, so many workforces are actually distant as a result of COVID pandemic. The report examines the expertise of Spin Master, a world toy firm with 1,500 staff throughout 28 international websites.

Spin Master needed to shortly deploy a safe set of instruments for distant working. The firm selected a platform from safety agency Crowdstrike and managed to deploy a whole endpoint safety functionality in weeks. This shortly diminished reputational threat and enhanced the corporate’s community safety. In reality, firm IT leaders caught a menace on the very first day the platform was in use, says Collins. (View the report)

Real People, Practical Insight
GigaOm can be publishing these tales from the sphere weekly, offering contemporary perception and expanded protection of use instances to assist IT decision-makers as they grapple with new applied sciences and challenges, says Collins.

“Ultimately, our audience cares about bang per buck and how they can deliver on expectations, and our case studies help them directly towards this goal.”